Shipping/Delivery Options
Australia Post Delivery
For orders under $50:
– Standard (3-6 days): $10.95
– Express Post (1-2 days): $17.95
For orders over $50:
– Standard (3-6 days): FREE
– Express Post (1-2 days): $8.95
Standard shipping: 3-6 business days for most regions across Australia, except for WA & NT which may take longer.
Express shipping: 1-2 business days to major metro areas.
Due to the ongoing covid-19 situation and some postal service restrictions, deliveries may be longer than expected. We apologise for the inconvenience and thank you for your underestanding. Australian delivery usually takes 3-6 business days for Metro Areas, while rural and country shipments can take 6-14 days. Australia Post delivery timeframe guide can be found at: http://auspost.com.au/parcels-mail/delivery-areas.html
All delivery times have been adjusted to allow for delays related to the coronavirus situation in some cases, delivery times may be longer.
Returns
Due to our company policy, we are unable to accept returns.
We are however happy to exchange products within 2 weeks of purchase, upon presentation of the returned product and receipt, and provided that the seal has not been opened*. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.
* with the exception of spoiled products.